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Our Leaders
Sachna Y (Sarah)
President & Co-Founder
An empowered woman entrepreneur with over 18+ years of experience in healthcare, specialized in Applied Behavioral Analysis (ABA) and Mental Health billing, payor reimbursement, and multi-specialty healthcare management.
Having worked with Blue Cross of North Carolina handling claims adjudication and provider enrollment, she continually seeks to expand her expertise. Currently pursuing certifications through AAPC, including Professional Billing, she ensures the team stays up-to-date with the latest industry standards.
A key member of the leadership team, she brings extensive knowledge in Revenue Cycle Management and Consulting, with experience in ABA billing, EMR solutions, digital marketing, and sales strategy. This impassioned leader’s commitment to Emrys, team building, and growth has driven previous organizations toward greater efficiency and profitability.Her strategic insight and operational finesse align perfectly with the mission to revolutionize Revenue Cycle Management, promising a future of collaboration and transformative leadership
Frank Gnanapragasam
Senior Manager
Business Development
Healthcare business leader with 20+ years of experience in Sales, Marketing, and Revenue Cycle Management (RCM). Proven expertise in driving growth across hospitals, physician practices, payers, and healthcare organizations. Specialized in healthcare BPO operations, medical billing, coding, claims management, and provider credentialing.
Passionate about business transformation, operational excellence, and process improvement. Skilled at building high-performing teams, optimizing revenue cycles, and delivering measurable financial outcomes. Recognized for developing scalable, client-centric solutions that improve efficiency, ensure compliance, and drive sustainable business growth.
Indu brings over 14 years of extensive experience in the US healthcare industry, with strong expertise across medical billing, payments, accounts receivable (AR), and authorization processes. He has a proven track record in operations, training, client management, and team leadership.
With deep domain knowledge and a results-driven approach, Indu has successfully managed client relationships, streamlined operational processes, and led high-performing teams to achieve business objectives. As a key member of the operations team, he plays a critical role in driving operational excellence, ensuring service quality, improving process efficiency, and delivering exceptional client satisfaction.
Indu Kumar
Operations Manager
A healthcare revenue cycle expert with over 10 years of experience, including 5+ years focused on ABA-related billing services. Specialized in billing, claims follow-up, authorizations, and client invoicing, with a strong track record supporting ABA agencies and physician offices from startup through credentialing, EMR setup, and EDI/EFT implementation.
Currently leading a team of 50+ ABA billing professionals at Emrys, working closely with BCBAs and agency owners to streamline operations and resolve complex issues. Known for driving claim reimbursement rates above 95% within 45–60 days post-transition, under a women-empowered leadership environment.
Sivashankar Madiyan
Operations Manager
